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This Privacy Policy Statement (“Privacy Policy”) is applicable to anyone who downloads Bronix, or any other application connecting to this Privacy Policy (collectively, the “Application”), accesses the Site, or otherwise uses our Services. This Privacy Policy does not cover any interaction you may have with Bronix by email, or other offline communications.

Any capitalized terms not defined herein shall have the meaning set forth in the Bronix User Terms and Conditions of Service located at


Bronix respects your privacy and is committed to protecting personal information that you provide in connection with your use of the Services. This Privacy Policy is intended to provide you notice of the Company’s information practices, including the types of information gathered, how information is used and safeguarded, and how you may control the maintenance and sharing of your information.

COLLECTION OF PERSONAL INFORMATION AND OTHER DATA When you access or use the Services, we collect the following information:

Information You Give Us: You may give us information about you such as your name, email address, and phone number by creating an Account, filling in forms on our Site or through our application, or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use the Services and when you report a problem with the website or with our application.

Information We Collect About You: About each of your visits to our Site or our Application we automatically collect the following information:

  • Login Information: We log technical information about your use of the Services, including the type of browser and version you use, last access time of your Wallet, the Internet Protocol (IP) address used to create the wallet and the most recent IP address used to access the wallet.
  • Device and Analytical Information: We automatically collect certain aggregate information and analytical data related to your application usage. Aggregate information is non-personally identifiable or anonymous information about you, including the date and time of your visit, the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID and the features of our application which you accessed.
  • Account Information: If you create a Account through our Services. Under no circumstances do we ever collect an unencrypted private key from you, nor can we decrypt any wallet file data.

Information We Collect from Other Sources: We also receive information from other sources and combine that with information we collect through our Services. For instance:

  • Blockchain Data: We may collect information associated with your Wallet from publicly available data on a blockchain network, such as information collected from using blockchain explorers.
  • Third-Party Services: We use third-party services, but will do so with clear notice, or you may access third-party services in connection with your use of the Services. Any third-party services may collect information as determined by their own privacy policies and you should be careful to review their policies prior to using such services.
  • Cookies: We also use "cookies" from time to time to help personalize your online experience with us. Cookies provide us with information about your use of the site that can help us improve the site and your experience with it. We will process personal data collected through cookies in accordance with this Privacy Policy. If you have set your browser to warn you before accepting cookies, you should receive a warning message with each cookie. You may refuse cookies by turning them off in your browser, however, you should be aware that our site may not work well with cookies disabled.


We have set out below, a description of all the ways we plan to use your personal information. We note that unless otherwise stated, we rely on the legal basis of legitimate interest to process your personal information:

  • We use your personal information to operate, maintain, and improve the Services, the Site, Application, and other products.
  • We use your personal information to create and manage your Account, including communicating with you regarding your Account.
  • We use your personal information to send information including confirmations, technical notices, updates, security alerts, and support and administrative messages.
  • With your consent, we use your personal information to communicate about promotions, upcoming events, and other news, including news about products and services offered by us and our selected partners.
  • We use your personal information to link or combine user information with other personal information as part of our process to verify and authenticate your identity as required by applicable law.
  • We use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity. In the event a subpoena seeks information about an identified user or limited group of users, we’ll make reasonable business efforts to contact the user(s) before providing information to the party that requests it. We cannot guarantee that we will be able to contact the user(s) in all cases, whether because of a time limit, court order, inability to effectively contact a user, or for any other reason.
  • We use your personal information to conduct security investigations and risk assessments.
  • We use your personal information as described in the “Sharing of your Personal Information” section below.

Except as set forth herein, Bronix does not sell, rent, or otherwise disclose personal information collected from and about its users to third parties.


  • We may share personal information as follows:
  • We may share personal information with your express consent.
  • We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • We may share personal information for legal, protection, compliance, and safety purposes.
  • We may share information to comply with applicable laws.
  • We may share information to respond to law enforcement, officials, regulatory agencies and other lawful requests, subpoenas, and legal processes.
  • We may share information to protect the rights and property of Bronix, our agents, customers, and others. This includes enforcing our Terms, agreements, or other policies.
  • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
  • We may share your information with our corporate affiliates.
  • We may share your information with certain service providers to help provide the Services, including certain third-party identity verification partners.
  • Your information may be shared automatically over a blockchain network that is publicly available by using certain of our Services, including the Wallet. We may not have control of this information and you should be aware that such information may be difficult or impossible to erase


A cache is a component of your mobile device that transparently stores data for record-keeping purposes. Cache data does not identify users but does identify your mobile device. Most browsers and applications are initially set up to accept such data. If you prefer, you can program your mobile device so that it does not store this information while utilizing the Application. Certain Application features may only be available through the collection of such data. We may use such data to assist in data collection and to track Application usage and trends to help us better serve you. We also permit third parties who have entered into confidentiality agreements to access such data to help us monitor use of the Application for fraud or any other activity that does not comply with applicable laws.

Some of our business partners (e.g., analytical tracking software providers) use cookies and tracking technologies on the Application. We have no access to or control over these cookies or tracking technologies. This Privacy Policy covers the use of cookies and cache data on the Application and by us only and does not cover the use of cookies or tracking technologies by any such business partner.


What are cookies?

We may collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site.

We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Site; and (2) third party cookies, which are served by service providers on our Site, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.


The security of your Account and Wallets relies on your protection of your password, mobile device, and any associated private keys. You are responsible for maintaining the security of your Account and Wallets. You are solely responsible for all activities that occur under your Account or Wallets. You may not share your password or the Application with anyone. We will never ask you to send your password or other sensitive information to us in an email, though we may ask you to enter this type of information on the Application interface.

Any email or other communication requesting your password or asking you to provide sensitive account information via email should be treated as unauthorized and suspicious and should be reported to us immediately at [email protected] If you do share your password or your mobile device with a third party for any reason, the third party will have access to your Account and your personal information, and you may be responsible for actions taken using your password. If you believe that an unauthorized access has already occurred, please report it immediately at [email protected].

We take your privacy very seriously and work hard to protect Bronix and you from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we collect and store. We encrypt the Site using SSL encryption technology and all traffic on the Site is forced to use SSL. We review all information practices on a regular basis, and we restrict access to information on a need-to-know basis for all employees and other Bronix service providers who are subject to confidentiality obligations and are subject to termination or disciplinary action, including legal action, should such employees or service providers breach these obligations.


If you do not want to receive marketing messages from us, you will be able to tell us by selecting certain boxes on forms we use when we first collect your contact details. You can change your marketing preferences by clicking on the unsubscribe link at the bottom of our emails.


As part of your use of the Services, you are responsible for maintaining and updating, as applicable, your Account information with current and complete information. You may edit and delete portions of your Account information. You can also delete your Account entirely. After receiving any requested changes to your Account information or personal information, we will make reasonable efforts to ensure that all your personal information stored in databases we actively use to operate the Services will be updated, corrected, changed, or deleted as appropriate, as soon as reasonably practicable. However, we reserve the right to retain in our archival files any information we remove from or change in our active databases. We may retain such information to resolve disputes, troubleshoot problems, and enforce our Terms of Service. In addition, it may not be technologically possible to remove every record of the information you have previously provided us, as a copy may exist in a non-erasable form that will be difficult or impossible for us to locate.

Contact Us

To contact us with your questions or comments regarding this Privacy Policy or the information collection and dissemination practices of the Application, please email us at [email protected] or contact us at [email protected]